Mission Operations Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms.

• Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware.

• Execute installation procedures, startup checklists, and operational verification tests.

• Travel and deploy into the field alongside customers and Mission Deployment Engineers.

• Lead on-site integration, upgrades, and preventive maintenance activities.

• Troubleshoot basic hardware, software, network, and installation issues, escalating complex challenges as necessary.

• Document installation activities, equipment configurations, and test results.

• Prepare and maintain deployment kits, tools, and equipment.

⛳️ Requirements

• Experience in supporting technical equipment, field installations, electronics, networking, IT systems, or related hands-on technologies (1–4 years).

• Proficiency with common hand tools, basic electronic test equipment, Windows operating systems, and basic Ethernet/IP-based communications.

• Strong mechanical aptitude, attention to detail, and capability to comprehend basic technical procedures.

• Hands-on experience with technical troubleshooting, hardware assembly, software installation, and system testing in field environments.

• Ability to lift up to 50 pounds in industrial, maritime, rail, or military settings.

• Associate degree, technical certification, military technical training, or equivalent hands-on experience.

• Willingness to travel up to 30% domestically and occasionally internationally.

• Active U.S. security clearance, or the ability and willingness to obtain one.

• Preferred: Familiarity with military land-based transport vehicles and communication systems.

• Preferred: Military technical experience in electronics, communications, aviation, maritime, maintenance, IT, or related defense fields.

• Preferred: Experience supporting DoD, aerospace, maritime, rail, or industrial customers.

• Preferred: Familiarity with Linux operating systems, multimeters, logic analyzers, wiring diagrams, and installation drawings.

• Preferred: Experience installing ruggedized computers, sensors, or networking equipment on operational platforms.

🏝️ Benefits

• Bonus program and equity in a fast-growing startup.

• Competitive medical, dental, and vision coverage for employees and their families.

• Health Savings Account with annual employer contributions.

• Employer-paid Life and Disability Insurance.

• Uncapped paid time off policy.

• Flexible work & remote work policy.

• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA).