Mission Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary lead for pilot implementations and serve as the main point of contact with DoD stakeholders.

• Oversee on-site engagements, pilot programs, and deployments in operational settings such as warehouses, arms rooms, maintenance facilities, and shipyards.

• Manage the entire execution of pilots, ensuring they align with mission goals and produce measurable outcomes.

• Collaborate with end users and leadership to pinpoint operational challenges, workflow limitations, and mission requirements.

• Convert field insights into actionable requirements for the development of solutions and services.

• Work alongside product, engineering, and design teams to shape and refine solutions based on operational feedback.

• Deploy, configure, and validate systems in real-world settings alongside engineers and solution specialists.

• Address issues and enhance implementations to guarantee consistent performance.

• Promote user adoption through active engagement, training support, and ongoing interaction with end users.

• Gather and synthesize feedback, usage statistics, and performance insights to assess pilot success and guide improvements.

• Transform pilot results into validated use cases, service patterns, and recommendations for wider deployment and enterprise-level implementation.

• Maintain oversight of progress, risks, and dependencies through structured planning, documentation, and communication.

⛳️ Requirements

• A Bachelor’s degree in Engineering, Management, or a related discipline.

• 5–8 years of experience in roles encompassing operations, program delivery, solutions engineering, consulting, or related areas within DoD or similarly intricate environments.

• Experience directly engaging with customers or end users, capable of building trust, communicating effectively across various stakeholder levels, and achieving alignment.

• Demonstrated ability to convert operational challenges into actionable solutions, bridging the divide between user needs and technical execution.

• Experience in coordinating with cross-functional teams, including product, engineering, and/or design, to achieve results in complex environments.

• Strong problem-solving, decision-making, and communication abilities, with a talent for synthesizing complex information and making informed trade-offs under pressure while maintaining forward momentum.

• Willingness to travel up to 30–40% and work on-site in operational environments.

• U.S. citizenship and the capacity to obtain and maintain a Secret-level security clearance.

• Preferred: Background in DoD logistics, supply chain, maintenance, or operational workflows.

• Preferred: Previous experience in forward-deployed, field-based, or customer-embedded roles.

• Preferred: Familiarity with RFID, IoT, asset tracking, or sensor-based systems.

• Preferred: Experience in supporting or delivering pilot programs, prototypes, or early-stage technology deployments.

• Preferred: Background in military service, federal consulting, or defense technology environments.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plans with company matching.

• Opportunities for professional development and continuing education.

• Flexible work arrangements and paid time off.