Mid-Market Strategic Account Executive

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Retain and expand the designated account portfolio.

• Market unserviced sites while introducing products, services, and solutions that align with customer business goals.

• Optimize company services across customer footprints by collaborating with branch structures and clients.

• Manage a business portfolio exceeding $3M with an annual growth objective of over $500k.

• Negotiate customer contract renewals profitably, aiming for 70% of current contracts each year.

• Utilize LAMP concepts to enhance customer relationships and identify sales opportunities.

• Create and execute tailored business plans to uncover growth prospects.

• Employ profitability tools and targeted strategies to enhance deal profitability.

• Maintain existing customers through proactive negotiations for renewals and agreement extensions.

• Perform relationship wellness risk assessments and evaluate customer satisfaction metrics.

• Formulate action plans to address and rectify customer issues.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, or a related field, or equivalent relevant experience.

• 2-3 years of experience in large account management, sales, or operations.

• Capability to leverage existing data and business intelligence for developing targeted growth strategies.

• Proficiency in conducting objective-based customer discussions using business reviews or other strategic methods.

• Experience in documenting contract details, contacts, risk assessments, and sales opportunities within Salesforce CRM.

• Familiarity with Miller Heiman (LAMP) methodologies.

• Ability to utilize profitability measurement tools to evaluate and enhance profitability.

• Skill in employing relationship wellness tools, risk assessments, and customer satisfaction metrics.

• Must adhere to drug-free workplace standards.

🏝️ Benefits

• Benefits commence on day one for full-time employees.

• Opportunities for professional and personal growth.

• Various paths available for career advancement.

• Access to training and development programs.

• Tuition reimbursement available for full-time employees.

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• 401(k) retirement plan with company-matching contributions.

• Vacation and sick leave days.

• Company-paid holidays and floating holidays.

• A workplace focused on health, safety, and flexibility.

• Performance incentives may be offered.