Mid-Level Salesforce Marketing Cloud Functional Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver daily operational assistance by diagnosing issues and overseeing the maintenance and monitoring of assets, Data Extensions, automations, and SQL queries.

• Create, evaluate, and enhance automated, event-driven communication journeys that align with different stages of the funnel.

• Ensure the integrity of data through deduplication, automation of loading processes, and suppression rules.

• Document all implemented solutions thoroughly.

• Engage in Agile ceremonies, including backlog refinement, sprint planning, and sprint reviews, within 2- to 3-week sprints.

• Record hours and manage the backlog effectively.

• Collaborate directly with the client team to prioritize their requests.

• Keep an eye on operational performance metrics.

⛳️ Requirements

• Demonstrated experience as a Salesforce Marketing Cloud (SFMC) Analyst or Developer.

• Proficient in Email Studio, Journey Builder, Automation Studio, and Data Extensions.

• Strong SQL skills for writing queries and performing database segmentation.

• Familiarity with AMPscript and/or SSJS for content personalization and automation purposes.

• Experience with Salesforce Marketing Cloud integrations.

• Understanding of data quality best practices, including deduplication, data cleansing, and suppression rules.

• Knowledge of Agile methodologies, including Scrum and Kanban.

• Experience with tools like Trello, Jira, or Planner.

• Advanced or fluent English language skills for working on international projects (considered a plus).

• Salesforce Marketing Cloud certifications, such as SFMC Specialist or SFMC Consultant (considered a plus).

• Experience in creating event-driven communication journeys and sales funnel automation (considered a plus).

• Background in ongoing support and operational environments (considered a plus).

• Familiarity with CDP and Salesforce Data Cloud (considered a plus).

🏝️ Benefits

• Meal and food allowance.

• Home office allowance.

• Profit-Sharing Program.

• Certification support program.

• Health insurance plan (includes copayments and a monthly premium for dependents).

• Life insurance.

• Childcare allowance.

• Birthday Day Off.

• Zenklub.

• Extended maternity and paternity leave.

• Talkers Program – English language support.

• Collaborations with educational institutions providing discounts on MBA and graduate programs.

• Optional dental plan (with a monthly premium).

• Optional TotalPass (with a monthly premium).

• Partnership with Sesc.

• Exclusive discounts on English courses.

• Exclusive discounts with universities.

• Certification subsidy.