Mid-Level Automation Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Create and sustain automations utilizing Power Automate Cloud and Power Automate Desktop.

• Streamline business processes and connect corporate systems, including legacy systems, through REST/SOAP APIs and connectors.

• Organize and verify processes alongside clients and business teams.

• Design workflows and differentiate automated tasks from analyst duties.

• Establish error handling, logging, retries, notifications, schedules, and triggers.

• Develop reusable components for various clients in a corporate setting.

• Collaborate with stakeholders to map processes and suggest enhancements based on RPA methodologies.

• Integrate ERP, ITSM, email, APIs, and corporate platforms, encompassing AI ASSIST solutions.

• Ensure that automations function efficiently in a production environment.

• Address incidents, conduct preventive and corrective maintenance, and document workflows.

• Serve as the technical automation reference while collaborating with IT, ITSM, and AI teams.

⛳️ Requirements

• Certification in Microsoft Power Platform / Power Automate (PL-500 or equivalent).

• Proficiency in SQL for querying and processing data in flows.

• Familiarity with Python or JavaScript for functionalities not addressed by connectors, web extraction (XPath), and Desktop customization.

• Awareness of ITSM (tickets, queues, and SLAs) and Microsoft Teams.

• Understanding of Dataverse, On-premises Data Gateway, Power Platform ALM, or Azure Functions.

• Experience with Jira, Azure DevOps, or a similar tool.

• Background in Kanban or Scrum methodologies.

• Practical experience with automations implemented for clients or in operational settings (Service Desk/NOC), beyond just laboratory environments.

• Familiarity with Copilot Studio or another RPA platform is advantageous, but not mandatory.

• Willingness to work from 8:00 a.m. to 5:00 p.m. or from 9:00 a.m. to 6:00 p.m., Monday through Friday.

🏝️ Benefits

• An environment that promotes learning and professional advancement.

• Regular performance reviews and feedback to encourage continuous improvement.

• Meal and/or food allowances.

• Medical and dental coverage.

• Pharmacy partnerships providing discounts on medications.

• Childcare support in alignment with existing policies.

• Collaboration with SESC.

• Opportunities for language and technology studies, as well as access to a course platform.

• Payroll-deducted loans at competitive rates.

• Financial literacy program.

• Corporate University and tailored learning paths.

• Referral program offering chances to earn rewards and bonuses.

• Group life insurance.