Microsoft 365 Administrator

This is a fully remote position, open to applicants in Asia, +3 more locations.

📋 Description

• Administer Microsoft 365 and Entra ID, which includes Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.

• Address escalated Level 2/3 technical issues for colleagues throughout the Asia-Pacific region during local business hours.

• Act as the regional point of contact for IT matters.

• Oversee onboarding, role transitions, and offboarding processes within Entra ID and Intune.

• Assist with security and audit-readiness initiatives, including Conditional Access, Microsoft Defender, Microsoft Purview, access reviews, vulnerability management, and patch management.

• Execute and validate backup and recovery processes, and engage in disaster recovery testing.

• Ensure adherence to internal policies and data protection standards, such as GDPR and HIPAA.

• Collaborate with IT teams located in Europe and the Americas on projects related to identity, infrastructure, and security.

• Automate routine tasks using PowerShell, Microsoft Graph, and approved AI tools.

• Adhere to change-management protocols while documenting runbooks, configurations, and support procedures.

• Monitor Microsoft 365 and security features and evaluate their potential benefits for the organization.

⛳️ Requirements

• Proficient in English, both written and spoken.

• Residing in the Asia-Pacific region, preferably in Taiwan, Thailand, or India.

• Capable of working 100% remotely.

• Available to overlap part of the workday with colleagues in Europe.

• Logical, analytical, and eager to learn.

• Comfortable working autonomously as the first IT representative in the region while also collaborating with a global team.

• 1–5+ years of experience in Microsoft 365 administration, including Entra ID, Intune, and Exchange Online; ambitious early-career professionals are also welcome to apply.

• Strong communication skills paired with a customer-service orientation.

• Nice to have: Experience with Microsoft Defender, Entra Conditional Access, and Microsoft Purview.

• Nice to have: Knowledge of identity governance, role-based access, access reviews, and privileged access.

• Nice to have: Familiarity with SharePoint site architecture and permissions management.

• Nice to have: Proficiency in PowerShell, Microsoft Graph, and Git.

• Nice to have: Experience with Microsoft 365 backup and recovery tools such as Veeam.

• Nice to have: Background in supporting audits or working with ISO 27001, HIPAA, or GDPR.

• Nice to have: Microsoft certifications like MS-102, SC-300, or MD-102.

🏝️ Benefits

• Fully remote work opportunity from Asia-Pacific, offering flexibility and trust.

• Genuine ownership and visibility as the inaugural IT team member in the region.

• A collaborative and supportive global team environment.

• Experience in Microsoft cloud security and practical compliance frameworks.

• Opportunities for certification, career development, and involvement in exciting projects.

• Meaningful contributions to building secure, compliant, modern digital workplaces.