MES Solutions Applications Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide technical pre-sales assistance for DELMIAWORKS in collaboration with the sales team during long-term engagements.

• Collaborate with Account Managers to assess opportunities and formulate technical sales strategies.

• Facilitate discovery meetings to gain insights into customers' manufacturing processes, business needs, and operational challenges.

• Conduct customized DELMIAWORKS demonstrations that encompass production management, inventory, quality control, scheduling, supply chain, reporting, and operational visibility.

• Convert customer requirements into solution methodologies and implementation strategies.

• Assist in technical evaluations, proofs of concept, RFPs, RFIs, and proposal submissions.

• Identify integration possibilities between ERP, MES, CAD, PLM, CRM, automation systems, and other business applications.

• Work in conjunction with Professional Services on project transitions and implementation alignment.

• Partner with Customer Success to aid customers during the early stages of adoption.

• Foster relationships with vendor partners with mentoring and support from the team.

• Contribute to webinars, trade shows, customer events, and various marketing endeavors.

• Create videos and blog content to assist Sales and offer self-service resources for customers.

• Record activities and progress in a timely manner.

• Remain updated on manufacturing trends, ERP and MOM/MES technologies, and competitive solutions.

⛳️ Requirements

• Bachelor’s degree in engineering, manufacturing, information systems, business, or a related discipline, or equivalent experience.

• Minimum of three years of experience in manufacturing software, applications engineering, implementation consulting, solution consulting, technical sales, or a comparable role.

• In-depth understanding of manufacturing operations and business processes.

• Experience with one or more of the following: manufacturing execution systems (MES), production planning and scheduling, inventory and supply chain management, quality management systems, shop floor operations, or manufacturing reporting and analytics.

• Excellent presentation, communication, and customer-facing abilities.

• Capability to translate technical features into business benefits.

• Strong analytical and problem-solving aptitude.

• Ability to manage multiple projects and prioritize effectively.

• Willingness to travel approximately 15–20% of the time.

🏝️ Benefits

• Unlimited PTO program from the first day of employment.

• 401(k) retirement plan featuring up to a 6% company match, fully vested on day one.

• Comprehensive medical coverage, including PPO and High-Deductible plans with FSA/HSA options and employer HSA contributions.

• Paid Family Leave, which includes paid pregnancy disability leave and paid parental bonding leave.

• Employer-funded Life Insurance policy.

• Short-Term and Long-Term Disability insurance, with optional supplemental coverage available.

• Dental and Vision insurance included.

• Mental health services offered.

• Telemedicine services with 24/7 access to medical providers.

• Wellness programs that feature virtual therapy, nutrition counseling, and physical therapy.

• Benefits for fertility, adoption, and family-building.

• Employee Assistance Program providing free, confidential counseling and support for mental health, legal, financial, and family issues.

• Optional voluntary benefits such as accident insurance, hospital indemnity, critical illness coverage, identity theft protection, pet insurance, student loan repayment assistance, and prescription cost-saving programs.