MES Business Analyst

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Assist Pratt & Whitney’s Digital Manufacturing Execution Systems (MES) tower

• Design, develop, enhance, and implement software solutions within the enterprise MES Center of Excellence

• Provide support for integrations with SAP ERP and other enterprise solutions

• Develop functional specifications and contribute to system design decisions

• Oversee activities within the software development lifecycle

• Bridge the gaps between business processes and MES functionality and capabilities

• Convert customer requirements into actionable solution designs

• Diagnose business processes in relation to system capabilities

• Collaborate with DevOps solution management

• Effectively manage tasks with a strong follow-up discipline

• Facilitate system testing and coordination

• Assist in process mapping and solution design

• Operate within an Agile methodology

• Utilize JIRA to support DevOps management

• Configure system workflows and user interfaces

• Achieve budget, deliverable, and schedule objectives

• Provide production and end-user support for MES solutions

• Collaborate with internal customers, external suppliers, and business partners to architect and develop solutions

• Manage suppliers and partners, including scheduling and status reporting for resources

• Handle multiple projects concurrently with regular reporting in a gated process

• Author or contribute to functional requirements, technical design documentation, and test plans

• Collaborate with business teams to plan and execute projects and enhancements

• Ensure adherence to RTX and Pratt & Whitney policies and procedures

• Support MES MRO roadmap activities, next-generation solution deployments, new site implementations, and IIoT/Industry 4.0 integrations

⛳️ Requirements

• Bachelor’s degree in Computer Science, MIS, Business, Engineering, or a related field with 8+ years of experience in a related area; OR an Advanced Degree in a related field and 5+ years of experience in a relevant field

• U.S. citizenship is required due to government contractual obligations

• 3+ years of experience in MES disciplines, including process planning and work order execution

• Understanding of MRO or aftermarket processes

• Familiarity with other manufacturing solutions

• Capability to translate business requirements into functional specifications

• Ability to articulate technical concepts to non-technical audiences and functional specifications to technical developers

• Quick learner of existing system capabilities and structure

• Previous experience in software development, including JAVA and SQL

• Detail-oriented, analytical, and capable of tracing issues

• Strong communication abilities

• Team-oriented with robust follow-up skills and the ability to foster positive relationships

• Excellent judgment and professional business maturity

• Proficient in Microsoft Office applications

• Self-motivated with a knack for identifying process improvement opportunities

• Willingness to work with customers across different time zones, including outside of normal business hours

• Ability to travel up to 10% domestically and internationally

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability

• Long-term disability

• 401(k) matching

• Flexible spending accounts

• Flexible work schedules

• Employee assistance program

• Employee Scholar Program

• Parental leave

• Paid time off

• Holidays

• Annual short-term and/or long-term incentive compensation programs may be available

• Employee referral award may be available

• Opportunities for career advancement

• Access to and interaction with technical and functional experts, business operations, executives, and upper management

• Opportunity to network with technical professionals and establish organizational relationships