Member Engagement Associate – Southwest Territory

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Mentor and assist chapter event coordinators, regional personnel, and field representatives.

• Provide guidance to regional teams on event planning focused on members, event schedules, hospitality, volunteer services, experience design, and follow-up procedures.

• Work collaboratively with field managers and leaders from the Fraternal Department to pinpoint engagement opportunities and formulate event strategies.

• Support the execution of regional plans.

• Evaluate regional training requirements and collaborate with the Fraternal Development team to design and implement tools, resources, and training programs.

• Attend selected regional events to assist leaders, observe member experiences, and identify best practices or areas for process enhancement.

• Function as a communication bridge between the assigned regions and the home office.

• Align priorities, provide feedback, and facilitate regional meetings.

• Monitor regional fraternal activities, member engagement, and growth metrics.

• Prepare reports that highlight achievements, challenges, and opportunities.

• Assist with regional operations, which includes chapter boards, chapter budget guidance, and compliance with policies and procedures.

• Travel frequently to designated regions across the United States.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent experience.

• Five years of relevant experience managing successful programs and events.

• Strong capability to collaborate with internal stakeholders, coach and develop individuals, communicate effectively, and deliver presentations.

• Experience in planning and facilitating training sessions.

• Ability to juggle competing priorities and adapt to changing directions.

• Availability to work evenings and weekends as necessary to support regional events and meetings.

• Excellent organizational, time management, budgeting, and financial skills.

• Ability to comprehend how sales activities contribute to member growth and engagement.

• Capacity to work independently while effectively contributing in a team environment.

• Previous experience in event planning, logistics, participant experience, and execution is preferred.

• Must reside within the Southwest territory with convenient access to a major airport.

• Must be legally authorized to work in the United States without current or future employment-based sponsorship.

🏝️ Benefits

• Vacation, sick leave, and 11 paid holidays.

• Educational opportunities for employee development.

• Collaborative work and volunteer opportunities.

• Company-funded retirement plan.

• Matching 401(k) plan.

• Employee Impact Bonus.

• Medical, Dental, and Prescription Drug Insurance.

• 100% of employees’ health insurance premiums covered and 50% of dependents’ premiums paid.

• Group term life insurance.

• Long-term and short-term disability coverage.

• Voluntary vision benefits.

• Flexible savings accounts (FSA).

• Accident insurance.

• Remote work from home options.

• Salaried position.

• Long-term employment stability.