Member Engagement Associate

This is a fully remote position, open to applicants in Connecticut, +12 more states.

📋 Description

• Mentor and assist chapter event organizers, regional staff, and field representatives to enhance leadership effectiveness and ensure uniform execution.

• Provide guidance to regional teams on member-centric event planning, event schedules, hospitality, volunteer services, experience design, and follow-up procedures.

• Collaborate with field managers and leaders of the Fraternal Department to pinpoint engagement opportunities, devise event strategies, and support regional initiatives.

• Evaluate regional training requirements and work alongside the Fraternal Development team to create and implement tools, resources, and training programs.

• Attend selected regional events to assist leaders, observe member experiences, and identify best practices or opportunities for process enhancements.

• Act as a communication bridge between designated regions and the home office, facilitating priority alignment, feedback sharing, and support for regional meetings.

• Track regional fraternal activities, member engagement, and growth metrics, then compile reports showcasing achievements, challenges, and potential opportunities.

• Assist with regional operations, including chapter boards, budgeting guidance, and compliance with policies and procedures.

• Travel regularly to assigned regions across the United States.

⛳️ Requirements

• Bachelor’s degree in a relevant field or equivalent experience.

• Minimum of five years of related experience in leading successful programs and events.

• Strong skills in collaboration with internal partners, coaching and developing others, effective communication, and delivering presentations.

• Experience in planning and facilitating training sessions.

• Proven ability to manage competing priorities and adapt to shifting directions.

• Availability to work evenings and weekends as necessary to support regional events and meetings.

• Excellent organizational, time management, budgeting, and financial management abilities.

• Capability to understand how sales activities foster member growth and engagement.

• Ability to work independently while also contributing effectively within a team.

• Preferred prior experience in event planning, logistics, participant experience, and execution.

• Applicants must reside within the East territory and have convenient access to a major airport.

• Applicants must be legally authorized to work in the United States without requiring current or future employment-based sponsorship.

🏝️ Benefits

• Vacation, sick leave, and 11 paid holidays.

• Educational opportunities for employee development.

• Collaborative work and volunteer opportunities.

• Company-sponsored retirement plan.

• Matching 401(k) plan.

• Employee Impact Bonus.

• Medical, dental, and prescription drug insurance.

• 100% of employees’ health insurance premiums covered and 50% of dependents’ premiums paid.

• Group term life insurance.

• Long-term and short-term disability coverage.

• Optional vision benefits.

• Flexible savings accounts (FSA).

• Accident insurance.

• Remote work from home options.

• Periodic reporting to the Home Office as necessary.