Member Engagement Associate

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Mentor and assist chapter event coordinators, regional personnel, and field representatives to enhance leadership effectiveness and guarantee uniform execution.

• Provide guidance to regional teams on member-centric event planning, event schedules, hospitality, volunteer services, experience design, and follow-up methods.

• Partner with field managers and leaders from the Fraternal Department to pinpoint engagement opportunities, formulate event strategies, and bolster regional plans.

• Evaluate regional training requirements and collaborate with the Fraternal Development team to devise and implement tools, resources, and training programs.

• Attend designated regional events to support leaders, observe member experiences, and identify best practices or opportunities for process enhancements.

• Act as a communication bridge between assigned regions and the home office, aligning priorities, sharing insights, and facilitating regional meetings.

• Oversee regional fraternal activities, member engagement, and growth metrics, then compile reports that highlight achievements, challenges, and prospects.

• Assist regional operations, including chapter boards, chapter budget management, and compliance with policies and procedures.

• Travel frequently to designated regions across the United States.

⛳️ Requirements

• Bachelor's degree in a relevant field or equivalent experience.

• Five years of relevant experience leading successful programs and events.

• Ability to collaborate with internal stakeholders, coach and develop others, communicate effectively, and deliver presentations.

• Experience in planning and facilitating training, managing competing priorities, and adapting to shifting directions.

• Willingness to work evenings and weekends as necessary to support regional events and meetings.

• Strong organizational, time management, budgeting, and financial acumen.

• Understanding of how sales activities contribute to member growth and engagement.

• Capability to work independently while effectively contributing in a team setting.

• Previous experience in event planning, logistics, participant experience, and execution is preferred.

• Must reside within the Southeast territory with easy access to a major airport.

• Must be legally authorized to work in the United States without current or future employment-based sponsorship.

🏝️ Benefits

• Vacation, sick leave, and 11 paid holidays.

• Educational offerings for employee development.

• Collaborative work and volunteer opportunities.

• Company-funded retirement plan.

• Matching 401(k) plan.

• Employee Impact Bonus.

• Medical, Dental, and Prescription Drug Insurance.

• 100% of employees’ health insurance premiums covered and 50% of dependent premiums paid.

• Group term life insurance.

• Long-term and short-term disability coverage.

• Optional vision benefits.

• Flexible savings accounts (FSA).

• Accident insurance.