Medical Virtual Assistant – Insurance Verification Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct insurance eligibility and benefits verification for patients

• Reach out to insurance providers to verify coverage, benefits, deductibles, copays, coinsurance, and authorization requirements

• Precisely document the results of insurance verifications along with patient information

• Identify and report any discrepancies or issues related to insurance coverage

• Collaborate with healthcare professionals and internal teams regarding insurance protocols

• Ensure the maintenance of accurate and confidential patient records

• Execute additional medical administrative and virtual assistant tasks as required

⛳️ Requirements

• Demonstrated experience as a Medical Virtual Assistant, Medical Administrative Assistant, or a comparable healthcare support position

• Practical experience in insurance verification is mandatory

• Strong knowledge of health insurance eligibility, benefits, and verification procedures

• Exceptional communication and documentation abilities

• High attention to detail and the capacity to work independently

• Proficient in utilizing healthcare systems, insurance portals, and electronic medical records

• A reliable internet connection and an appropriate remote work setting

• Experience with Kaiser and Anthem Insurance is a significant advantage and will be given strong consideration

🏝️ Benefits

• Updated resume submission requirement

• Introduction video submission requirement