Medical Science Liaison – Pharma

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as a field-based Medical Science Liaison for Alcon’s Dry Eye therapeutic sector and the North America Medical Affairs team.

• Establish and nurture scientific relationships with Eye Care Professionals and Key Opinion Leaders in the fields of optometry and ophthalmology.

• Facilitate the development and appropriate adoption of Alcon products and therapies through evidence-based scientific discussions.

• Collect external insights to guide strategies related to products, therapeutic areas, clinical practices, development, trial design, launch, and branding.

• Assist investigators through the processes of Investigator Initiated Trials concept endorsement, synopsis evaluation, grant approval, and publication.

• Deliver current, data-driven scientific and clinical information at customer locations, congresses, symposia, and training events.

• Address unsolicited inquiries for scientific and medical information or direct them to the relevant Alcon department.

• Identify and propose KOL involvement in Alcon-sponsored clinical trials.

• Provide field insights to the development of medical strategies and plans.

• Lead or support medical projects as the field medical lead/contact for global or regional Medical Affairs initiatives.

• Assist with educational activities, including wet lab sessions, on-site as needed.

• Offer medical support and training to colleagues on disease conditions and products.

• Collaborate with Medical Information, Medical Safety, Compliance, Commercial, Quality Assurance, R&D, Regulatory Affairs, and Market Access teams.

• Aid in resolving escalated product complaints, medical safety concerns, and device-related issues.

• Adhere to regulations, industry standards, company policies, and healthcare institution credentialing requirements.

⛳️ Requirements

• Bachelor’s Degree or equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs).

• Bilingual; advanced written and spoken communication skills in both English and French are required.

• A minimum of 7 years of relevant experience.

• Must reside in a Canadian metropolitan area with access to a major airport, as the role entails extensive travel.

• Strong understanding of eye diseases, contact lenses, dry eye, and the ocular health landscape.

• At least 5 years of experience in the eyecare sector, with a minimum of 3 years in the ophthalmic industry or clinical practice.

• Experience in a customer-facing capacity.

• Familiarity with the healthcare system, research protocols, ICH guidelines, GCP, and other ethical standards.

• Understanding of the design and execution of clinical trials, particularly post-market studies.

• Proven experience in creating and delivering scientific presentations.

• Basic skills in medical writing.

• General knowledge of biostatistics.

• Awareness of product development, clinical trial design, regulatory requirements, payer landscape, and life cycle management.

• Demonstrated ability to cultivate and maintain credible peer-to-peer relationships with Medical Experts and decision-makers.

• Experience in managing adverse events.

• Preferred qualifications include OD, MD (Ophthalmology), DO (Ophthalmology), or an equivalent medical or bioscientific degree.

• Reside in Vancouver, Calgary, Toronto, or Montréal, as the position requires extensive travel.

• Comply with healthcare institution credentialing requirements, including background checks, medical testing or proof of immunization, facility policy training, and confidentiality protocols.

🏝️ Benefits

• Comprehensive benefits package that includes health, life, retirement plans, flexible time off, and more.

• A highly collaborative and diverse work environment.

• Employment accommodations available during the recruitment process.

• Travel requirements of up to 60%.