Medical Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Engage with clients, medical assistants, and nurses within the organization.

• Uphold client and employee confidentiality in compliance with HIPAA regulations.

• Manage incoming and outgoing calls from patients and/or vendors.

• Address inquiries through live chat.

• Independently handle ancillary tasks.

• Organize and process blood work orders along with physician schedules.

• Oversee data entry into the computer database.

• Review voicemails and return calls to customers.

• Maintain daily email correspondence with patients, vendors, and colleagues.

• Organize and ensure cleanliness of workspaces, supplies, and equipment.

• Responsibilities, duties, and activities may change at any time with or without prior notice.

⛳️ Requirements

• Must be a resident of Florida to apply.

• Experience in scheduling is preferred.

• Preferred background in customer service.

• Administrative experience is preferred.

• High School Diploma is required.

• An Associate's degree in healthcare is preferred.

• Ability to apply active listening and problem-solving skills to deliver outstanding customer service.

• Strong interpersonal skills and the capability to collaborate with individuals at all levels.

• Excellent written and verbal communication skills, including phone and email etiquette.

• Ability to prioritize tasks and manage multiple responsibilities.

• Proficient in learning and utilizing various computer programs effectively.

• Capable of handling a high volume of inbound and outbound calls.

• Availability Monday to Friday from 10 AM to 6:30 PM.

🏝️ Benefits

• Paid Time Off (PTO).

• Paid Holidays.

• Medical insurance.

• Dental coverage.

• Health insurance.

• Employee discount on services.