Medical Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Interact with clients, medical assistants, and nurses within the organization.

• Uphold client and employee confidentiality in compliance with HIPAA regulations.

• Manage incoming and outgoing calls from patients and vendors.

• Address inquiries through live chat.

• Perform ancillary tasks independently.

• Organize and process blood work requests and physician schedules.

• Oversee information entry into the computer database.

• Check voicemails and return calls to customers.

• Maintain daily email correspondence with patients, vendors, and colleagues.

• Ensure cleanliness and organization of work areas, supplies, and equipment.

• Responsibilities, duties, and activities may change at any time with or without prior notice.

⛳️ Requirements

• Must be a resident of Florida to be eligible for application.

• Experience in scheduling is preferred.

• Previous customer service experience is preferred.

• Administrative experience is preferred.

• High School Diploma is required.

• Possess active listening and problem-solving skills to deliver outstanding customer service.

• Strong inter-personal relationship skills and the ability to collaborate with individuals at all levels.

• Exceptional written and verbal communication skills, including phone and email etiquette.

• Ability to prioritize tasks and manage multiple responsibilities.

• Competence in learning and utilizing various computer programs effectively.

• Capability to handle a significant volume of inbound and outbound calls.

• Associate's degree in healthcare is preferred.

🏝️ Benefits

• Paid Time Off (PTO)

• Paid Holidays

• Medical coverage

• Dental insurance

• Health insurance

• Employee discounts on services