
Medical Only Claims Specialist
Posted Sep 18

Posted Sep 18
This is a fully remote position, open to applicants in California.
• Receives Workers’ Compensation claims, verifies policy coverage and acknowledges the claim.
• Assesses the legitimacy and compensability of the claim.
• Sets reserves and authorizes payments within the established reserving authority limits.
• Communicates the status of claims to customers, claimants, and clients.
• Follows client and carrier guidelines and takes part in claims reviews as necessary.
• Provides assistance to other claims professionals with more intricate or challenging claims when needed.
• Undertakes additional responsibilities as assigned.
• Bachelor’s degree or a combination of education and relevant experience.
• At least 1 year of industry experience and claims handling.
• Workers’ Compensation experience is mandatory.
• Licensed as required by jurisdiction.
• Exceptional customer service skills.
• Outstanding written and verbal communication abilities.
• Quick learner; develops knowledge of claims practices, pertinent statutes, and medical terminology.
• Capability to identify, analyze, and resolve problems.
• Computer proficiency and technical aptitude to utilize Microsoft Office, including Excel spreadsheets.
• Strong interpersonal, time management, and organizational skills.
• Ability to work independently as well as collaboratively within a team environment.
• Medical (HDHP) with Pharmacy.
• Dental insurance.
• Vision insurance.
• Long Term Disability.
• Health Savings Account.
• Flexible Spending Account Options.
• Life Insurance.
• Accident Insurance.
• Critical Illness Insurance.
• Pre-paid Legal Insurance.
• Parking and Transit FSA accounts.
• 401K.
• ROTH 401K.
• Paid time off.
• Remote work.
• Career advancement opportunities.
• Supportive culture.
The Hanover Insurance Group
The Hanover Insurance Group
Charger Logistics Inc.
Globe Life
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