Medical Insurance Collections Specialist

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Oversee accounts and investigate payer denials.

• Ensure that invoices sent to payers are processed and resolved effectively.

• Manage a portfolio of payers to facilitate collections, aging, and denial processing.

• Support billing initiatives and work to eliminate denials.

• Keep payer regulations updated and accurate.

• Conduct month-end reconciliations and collaborate with other departments.

• Achieve daily, monthly, and quarterly collection targets established by management.

• Process a minimum of 5 claims per hour.

• Uphold compliance and confidentiality standards.

• Operate efficiently in a high call volume setting.

⛳️ Requirements

• Medical Collections Experience is essential for consideration.

• Proficient in managing a payer portfolio to ensure timely processing of collections, aging, and denials.

• Comfortable working towards high-volume performance targets, processing at least 5 claims per hour.

• Highly detail-oriented to support billing efforts, eliminate denials, and keep payer regulations current.

• Skilled in basic math and accounting for conducting month-end reconciliations and assisting other departments.

• Motivated to achieve daily, monthly, and quarterly collection goals set by management.

• Committed to adhering to strict internal and external compliance and confidentiality standards.

• Resilient and able to maintain composure, professionalism, and efficiency in a high call volume environment.

• Capable of maintaining a quiet, dedicated workspace free from background noise and distractions.

• Able to participate in virtual meetings with a professional, camera-ready demeanor.

• Possess strong time-management skills, accountability, and self-direction.

• Must operate on reliable, high-speed internet.

• Minimum of 2 years of relevant experience in Medical Insurance Collections (healthcare, medical office, or customer service environment).

• Proficient in Microsoft Office Suite (including Outlook, Word, and Excel).

• High school diploma or GED required.

🏝️ Benefits

• Fully Remote Opportunity with provided Equipment.

• Competitive Benefits Package including Health, Dental, Vision, and Life Insurance options.

• 401(k) Savings Plan with Employer Matching.

• Employee Stock Purchase Plan available.

• A fulfilling career with a company that prioritizes Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.