Medical Coordinator, 2nd Shift

This is a fully remote position, open to applicants in Texas.

📋 Description

• Facilitate necessary urgent, emergent, and preventive health services for children involved in Refugio Urban Strategies programs.

• Maintain thorough and confidential medical records.

• Relay health requirements to case managers and clinicians.

• Organize healthcare appointments and arrange transportation.

• Guarantee access to qualified interpretation and translation services.

• Act as a liaison for community health providers.

• Coordinate health services to ensure timely and appropriate care.

• Assist in the development, implementation, and maintenance of standardized medical policies and workflows.

• Ensure adherence to ORR, CDC, state, and federal medical regulations.

• Conduct audits of medical documentation, UAC Portal entries, charts, and required timelines.

• Support federal or state audits, monitoring visits, and incident evaluations.

• Ensure uniformity and compliance in UC Portal entries, screenings, immunizations, surveillance, SIRs, and supply and medication inventories.

• Assist with medical-related SIR reviews and program-level medical reports.

• Develop and sustain confidential health records, triage, emergency response, environmental health safety, and post-release care procedures.

• Aid in training medical and non-medical personnel and onboarding new medical staff.

• Collaborate with Clinical, Case Management, Operations, Direct Care, HR, and other departments.

• Provide medical guidance during emergencies, escalations, or unusual medical situations.

• Participate in multidisciplinary and PMO leadership meetings.

• Expand partnerships with local medical, dental, specialty, and diagnostic providers.

• Support the opening or expansion of new programs by establishing medical operational systems.

• Exemplify Urban Strategies’ values while promoting safety, compliance, and quality care.

⛳️ Requirements

• At least 1 year of experience in a public health or healthcare environment with proven expertise in care coordination, health administration, or direct clinical care.

• Licensed practical or vocational nurse (LPN/LVN) or a higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a Bachelor’s degree in a relevant field.

• Proven experience in developing medical protocols, auditing compliance, and coordinating multidisciplinary teams.

• Strong comprehension of healthcare regulations, HIPAA, CDC guidelines, and ORR medical standards.

• Skills in organizational leadership, systems-building, and project management.

• Excellent abilities in communication, documentation, and relationship-building.

• Bilingual proficiency (English/Spanish) in both written and verbal forms.

• Clean criminal background check & CAN check.

• Must be able to travel to program sites as necessary.

• Must be 21 years or older.

• Capable of traveling to and navigating program sites and medical clinic environments.

• Able to stand, walk, or climb stairs during site visits.

• Able to respond flexibly to emergency program needs.

🏝️ Benefits

• Remote work is available for eligible positions.

• Medical and dental coverage is paid 95% by the company and 5% by the employee (individual or family).

• Vision coverage is provided at 100% (individual or family).

• 401K matched contributions up to 4%.

• Employee Assistance Program.

• Generous vacation time that varies based on program and position.

• 9 Sick Days and 11 Holidays.

• All teammates receive long and short-term disability coverage at no cost.

• Company provides laptops for positions that require them.

• Company issues cellphones for positions that require them.

• Meaningful employee engagement programs.