This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, mentor, and enhance the skills of a team of Claims Specialists

• Handle the submission of claims data and the processing of payments

• Act as the primary contact for inquiries from team members

• Facilitate communication with agencies and internal departments, including Operations

• Authorize and approve credit memos and employee receivables

• Support administrative accounting processes as directed by the Controller/CFO

• Evaluate team performance and track team metrics

• Oversee the claims processing workflow

• Provide training to both new hires and current employees on departmental procedures and agency requirements

• Assist in formulating claims procedures for newly onboarded agencies

• Generate accounts receivable reports for assigned agencies to track unpaid claims

• Collaborate with team members and agencies to secure outstanding payments

• Liaise with the Revenue Cycle Manager regarding training matters, agency-related challenges, unbilled items, and accounts receivable concerns

⛳️ Requirements

• Minimum of 2 years of experience pertinent to the responsibilities outlined

• High School Diploma or GED is mandatory

• An Associate degree is preferred

• Proficiency in Microsoft Office Suite is essential, particularly in Microsoft Excel

• Commitment to equal opportunity employment without regard to age, race, color, gender, religion, national origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or mental disability