Medical Business Specialist – Physician Administration

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Act as the primary contact for patients and their families.

• Collect and confirm necessary patient and insurance information.

• Enter information accurately into the registration system.

• Arrange patient appointments, including follow-up visits, referrals, and diagnostic tests/procedures.

• Professionally welcome patients both in-person and over the phone.

• Respond to the needs of patients and their families effectively.

• Contribute to creating an outstanding experience of care, wellness, and healing.

⛳️ Requirements

• High school diploma or GED is required.

• For Specialist: A minimum of two (2) years of experience as a Medical Practice Business Associate or in a comparable healthcare position.

• For Associate: 6 months to 1 year of customer service experience is required.

• Proficient typing skills.

• Proficient in Windows operating system.

• Experience working with various computer systems.

• Must be a resident of the state of Michigan.

• Employees are required to be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella.

• Employees must receive a flu vaccine during the flu season of the year hired and annually thereafter, or obtain an approved medical or religious exemption.

🏝️ Benefits

• Tuition reimbursement.

• Opportunities for in-person and online development.

• Access to a career hub.

• Comprehensive benefits package.

• Paid holidays.

• Generous paid time off (PTO).

• Employee discounts.

• Complimentary individual retirement counseling.

• Free wellness platform for you and your family.

• Personalized support for personal or family challenges.

• Chance to share ideas and influence workplace improvements through huddles, employee surveys, and town hall meetings.