Medical Business Specialist – Physician Administration

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Act as the primary point of contact for patients and their families.

• Collect and verify necessary patient and insurance details.

• Accurately input patient and insurance information into the registration system.

• Organize patient appointments, including follow-up office visits, referrals, and diagnostic tests/procedures.

• Professionally welcome patients both in person and via phone.

• Respond promptly and effectively to inquiries from patients and their families.

• Establish an environment that promotes exceptional care, wellness, and healing experiences.

⛳️ Requirements

• High school diploma or GED is required.

• For Specialist: An Associate Degree is preferred.

• For Specialist: At least two (2) years of experience as a Medical Practice Business Associate or in a similar healthcare position.

• For Associate: 6 months to 1 year of customer service experience is required.

• Proficient in typing skills.

• Proficient in using Windows operating system.

• Familiarity with multiple computer systems is essential.

• Must be a resident of the state of Michigan.

• Employees must be vaccinated or possess lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella.

• Employees are required to receive a flu vaccine during the flu season of the year they are hired and annually thereafter, or obtain an approved medical or religious exemption.

🏝️ Benefits

• Tuition reimbursement.

• Opportunities for in-person and online development.

• Access to a career hub.

• Comprehensive benefits package.

• Paid holidays.

• Generous paid time off (PTO).

• Employee discounts.

• Complimentary individual retirement counseling.

• Free wellness platform available for you and your family.

• Personalized assistance for personal or family challenges.