Medical Billing & Reconciliation Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Reconcile billing information, co-payments, and supporting documentation.

• Review billing data for precision, identify inconsistencies, and facilitate corrections.

• Maintain precise financial and administrative records.

• Update Excel spreadsheets and Prognosis EMR using data from physician offices and other EMR systems.

• Assist in the transition of workflows and data from Excel to Prognosis.

• Familiarize with client systems and pinpoint opportunities to enhance administrative workflows.

• Schedule occupational health appointments and ensure accurate maintenance of patient schedules.

• Send appointment reminders and follow up on confirmations or unresolved scheduling needs.

• Collect and document information post-physician appointments.

• Gather blood work, hearing and vision screening results, and other mandatory occupational health records.

• Obtain and follow up on physician fit-to-work notes, ensuring comprehensive documentation.

• Communicate with supervisors, physicians, vendors, and patients regarding appointments, documentation, and outstanding requirements.

• Maintain consistent follow-up with patients and develop professional rapport while adapting to various communication styles.

⛳️ Requirements

• Experience in medical billing, accounting, reconciliation, or healthcare operations.

• Prior experience with an EMR/EHR system.

• Strong proficiency in Microsoft Excel and experience in managing detailed spreadsheets.

• Exceptional attention to detail when handling billing, financial information, and healthcare data.

• Ability to work independently without ongoing supervision or follow-up.

• Professional and assertive communication skills.

• Ability to communicate effectively with patients from diverse backgrounds.

• Willingness and capability to quickly learn Prognosis EMR and achieve high proficiency with the platform.

• Must possess clear and professional spoken and written English skills.

• Must have relevant work experience.

• Must provide an NBI Clearance and/or Local Police Clearance prior to onboarding.

• Must be available for video meetings with the camera on when required.

• Reliable laptop or desktop computer is essential.

• Stable high-speed internet connection of at least 25 Mbps is required.

• Noise-canceling headset is necessary.

• Working webcam is required.

• A quiet and professional work environment must be maintained.

• Availability to work from 10:00 AM to 2:00 PM Bermuda Time, Sunday to Thursday.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Premium VPN Access (Optional).

• HIPAA & Cybersecurity Training + Certification (Provided).

• Top 1% VA Performance Training.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client.

• Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support.

• Optional Performance-Based Incentives, bonuses, increased hours, or other incentives based on performance.