Medical Assistant

This is a fully remote position, open to applicants in Arizona, +21 more states.

📋 Description

• Provide independent support to providers and clinical teams in patient care.

• Maintain and manage patient records while fulfilling administrative responsibilities that assist in patient care management.

• Handle patient phone calls and voicemails in a timely and professional manner.

• Respond to patient portal and EHR messages within the timeframes established by providers and leadership.

• Relay patient inquiries and concerns to providers or team members effectively.

• Receive and process patient refill requests appropriately.

• Forward unprocessable refill requests to providers with the necessary information.

• Manage and direct provider patient portal messages within the EHR system.

• Follow up with patients regarding their requests, questions, results, and concerns.

• Ensure precise documentation in patients’ electronic health records.

• Communicate with the clinical care team as required.

• Exemplify Just Culture principles and uphold organizational values.

⛳️ Requirements

• Basic understanding of medical terminology, medical equipment, HIPAA compliance, and OSHA regulations is essential.

• A minimum of 2 years of experience in relevant patient care and administrative roles is preferred.

• One of the following certifications or licenses is mandatory: Certified Medical Assistant (CMA) by AAMA; Registered Medical Assistant (RMA) by AMT; National Certified Medical Assistant (NCMA) by NCCT; Certified Clinical Medical Assistant (CCMA) by NHA; Medical Assistant Certification (MAC) by AMCA; Nationally Registered Certified Medical Assistant by NAHP; State of Colorado Emergency Medical Technician license; State of Colorado Licensed Registered Nurse or valid compact state license; State of Colorado Licensed Practical Nurse or valid compact state license; State of Colorado Certified Nurse Aide license.

• Must adhere to HIPAA compliance standards.

• Must reside and work primarily in one of the specified states: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin.

🏝️ Benefits

• Wellbeing reimbursement funds.

• Eligibility for 403(b) contributions.