Medical Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform outbound telephonic outreach to patients and offer personalized coaching and support for those managing chronic conditions such as type 2 diabetes, hypertension, and cardiovascular disease.

• Assist patients in implementing tailored care plans and reaching their objectives through education and coaching that emphasizes behavior modification, nutrition, physical activity, and self-management techniques.

• Utilize evidence-based methods, including motivational interviewing and the establishment of SMART goals.

• Conduct thorough assessments of patients' health status, lifestyle choices, nutritional patterns, and willingness to change.

• Provide education on disease management, medication adherence, recognizing symptoms, and prevention strategies.

• Carry out care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.

• Track patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.

• Record patient interactions, outcomes, and follow-up plans in the Cadence platform.

• Identify obstacles to care, including social determinants, and connect patients with necessary resources or internal support systems.

• Collaborate in real-time with clinicians and patient support teams utilizing the Cadence Platform, Google Workspace, and Slack.

• Provide feedback to enhance workflows in a dynamic, change-driven environment.

⛳️ Requirements

• An active Medical Assistant certification from a recognized association (either AAMA, AMCA, AMT, NHA, NAHP, NCCT, NRCMA/NRCAMA, or AAH) is mandatory.

• A minimum of 5 years of experience as a Medical Assistant is required.

• Readiness for remote work, including stable high-speed WiFi, is necessary.

• Experience in internal medicine, cardiology, nephrology, or with the geriatric population is preferred.

• Previous experience in providing education and support to patients managing chronic conditions is preferred.

• Proficiency in Spanish is highly preferred.

• Familiarity with AI-assisted clinical tools, such as Gemini, Open Evidence, or similar platforms, along with the ability to engage credibly with providers and patients regarding the role of AI in care delivery versus the necessity of human judgment.

• Capability to adhere to the specified Monday–Friday schedule in Central, Mountain, Arizona, or Pacific Time zones.

🏝️ Benefits

• Competitive pay & equity

• Fully remote

• Comprehensive health coverage: Medical, dental & vision

• Paid time off

• 401k plan + matching

• Paid parental leave

• Home office stipend