
Medi-Cal Claims Processing Specialist
Posted Oct 15

Posted Oct 15
This is a fully remote position, open to applicants in California.
• Accurately and efficiently review and resolve suspended Medi-Cal claims.
• Confirm member eligibility, provider details, authorization requirements, and covered benefits.
• Assess medical records, claim documentation, and billing information as necessary.
• Identify and rectify claim errors, making appropriate adjudication decisions.
• Address claim issues within set deadlines and productivity standards.
• Implement Medi-Cal policies, regulations, and payment guidelines.
• Safeguard confidential information and uphold HIPAA compliance.
• At least two (2) years of experience in Medicaid/Medi-Cal claims processing and adjudication.
• Understanding of medical terminology and healthcare billing practices.
• Familiarity with CTP, HCPCS, and ICD-10 coding concepts.
• Exceptional attention to detail for precise, high-quality, and timely claims adjudication.
• Capability to interpret and implement policies, procedures, and regulatory requirements.
• Strong organizational, time-management, and prioritization abilities.
• Capacity to work effectively in a fast-paced, production-oriented environment.
• Proficiency in reading, understanding, and applying established policy guidelines.
• Familiarity with claims processing systems and Microsoft Office applications.
• High-speed internet via a wired Ethernet connection; no Wi-Fi, satellite, or hotspot.
• Wired internet provider; no mobile broadband connections.
• Minimum upload speed of 25 Mbps and download speed of 50 Mbps.
• Internet service provider with 1% or less packet loss.
• Latency under 100ms.
• Available cell phone or tablet that meets minimum requirements of Android 8.0 or later or iOS 14 or later.
• Must install the Microsoft Authenticator (MFA) application as required by Qualfon IT.
• $75.00 monthly internet reimbursement/stipend.
• Paid training.
• Qualfon University scholarship program to pursue a college degree.
• Complimentary access to personal and professional support through Qualfon Care Coaches.
• Fun@Work.
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