Master Data Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and uphold master data standards, data dictionaries, naming conventions, and lifecycle policies across all eight master data domains.

• Act as the main point of escalation and decision-making authority for conflicts in master data, duplicate records, and issues related to data quality.

• Collaborate with IT on system configuration, data architecture, integration design, and governance tools.

• Maintain documentation for master data processes and ensure that procedures are current, standardized, and ready for audits.

• Manage records for legal entities, subsidiaries, facilities, and locations across ERP and regulatory systems.

• Define and oversee product catalog attributes, unit-of-measure hierarchies, item classifications, and lifecycle statuses.

• Govern customer account records, validate new account submissions, and address duplicate or incomplete records.

• Manage supplier, contract-manufacturer, and service-provider records while overseeing onboarding, changes, and deactivations.

• Maintain attributes for lots/batches, configurations for units of measure, and traceability linkages.

• Oversee HTS classifications, country-of-origin designations, ECCN/EAR classifications, and attributes for import/export licensing.

• Govern GS1/SSCC serialization records and support regulatory requirements for serialization and traceability.

• Manage ERP price lists, list prices, contractual pricing tiers, and discount structures through established approval workflows.

• Design and implement validation rules, field-level controls, and processes to check for duplicates.

• Conduct regular audits, identify root causes, and initiate corrective actions.

• Work with distributed data-entry teams to verify record accuracy and enhance first-pass quality.

• Define and report on master data quality KPIs to leadership.

• Serve as the master data subject-matter expert during ERP implementations, upgrades, and integration projects.

• Establish data migration standards and validate the accuracy of migrated records.

• Assist with new product launches, market expansions, and regulatory submissions.

• Provide training and guidance on master data policies, entry standards, and change-request procedures.

⛳️ Requirements

• A Bachelor’s degree in Information Systems, Business Administration, Supply Chain, Data Science, or a related field is required.

• A Master’s degree or MBA is a plus.

• At least 7 years of experience in master data management, data governance, or ERP data administration within a manufacturing, medical device, or life-sciences setting.

• Hands-on experience with NetSuite (or a comparable ERP) in master data configuration and administration is required.

• Practical experience with AI business use cases.

• Demonstrated ability to manage multiple master data domains simultaneously (such as product, customer, vendor, pricing, or similar).

• Experience in trade compliance, serialization, or regulatory data domains is preferred.

• Familiarity with implementing data validation rules, error-proofing controls, and data quality KPI programs.

• Proven capability to collaborate with cross-functional teams and enforce data discipline, even without direct authority over data-entry personnel.

• Strong analytical and problem-solving abilities; comfortable investigating data discrepancies and driving root-cause resolution.

• Excellent communication skills, capable of translating data governance requirements into clear guidance for non-technical stakeholders.

• High attention to detail with a mindset geared toward continuous improvement.

• Ability to manage multiple priorities and responsibilities in a fast-paced, growth-oriented environment.

• Proficiency in Microsoft Excel and data reporting tools (such as Power BI or equivalent) for tracking quality metrics.

• Certification as a Data Management Professional (CDMP) or a similar data governance certification is preferred.

• Experience in a GxP-regulated environment (such as FDA 21 CFR Part 820, ISO 13485, or equivalent) is preferred.

• Familiarity with GS1 standards and pharmaceutical/device serialization frameworks.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and career advancement.

• A collaborative and innovative work environment.