Marketplace Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full commercial ownership, operational execution, and net profitability of the Amazon Seller Central 3P account.

• Oversee daily operations of Amazon Seller Central FBA/FBM, focusing on growth while enhancing profitability, unit economics, TACoS, and MER.

• Manage and guide the external Amazon agency, evaluate performance, set strategic direction, and utilize agency execution resources effectively.

• Collaborate with design leads on creative assets and work with the DTC team to synchronize Shopify and Amazon strategies.

• Provide performance visibility and reporting to leadership.

• Perform keyword research, competitor analysis, and index tracking.

• Implement listing updates and Amazon SEO strategies to boost rankings and increase category market share.

• Conduct A/B testing on titles, images, infographics, bullet points, and Storefront layouts to enhance CTR and CVR.

• Direct the strategy and layout revisions for A+ Content, Premium A+, and Amazon Brand Story.

• Manage and optimize advertising strategies for Sponsored Products, Sponsored Brands, Display, DSP, and AMC.

• Analyze Brand Analytics, Search Query Performance, and Search Term Reports.

• Monitor SKU-level contribution margins, TACoS, ACoS, MER, and DTC advertising halo effects.

• Ensure compliance with FDA, FTC, and Amazon dietary supplement regulations across copy, images, and A+ Content.

• Keep track of Seller Central health, Voice of the Customer metrics, listing statuses, suppressed listings, stranded inventory, and policy flags.

• Manage Subscribe & Save and review acquisition strategies, including Amazon Vine.

• Work with logistics on FBA stock forecasting.

• Conduct initial listing SEO and keyword audits, realign ad portfolios, and strategize content overhauls.

• Assume strategic direction and operational oversight of the agency relationship.

• Propel organic ranking enhancements and scale advertising to support the brand's revenue growth.

⛳️ Requirements

• Minimum of 5 years of experience with Amazon Seller Central (3P).

• Proven success in managing end-to-end operations and achieving 7- or 8-figure annual revenue growth.

• Direct experience in dietary supplements, nutraceuticals, or consumables/CPG.

• Knowledge of FDA/FTC structure and function claim compliance, as well as category gating.

• Demonstrated experience directing external agencies, evaluating performance metrics, and guiding tactical execution.

• Hands-on experience with Amazon PPC/Sponsored Ads.

• Familiarity with Amazon DSP, Amazon Attribution, and Amazon Marketing Cloud.

• Experience with Amazon SEO tools like Helium 10 or Jungle Scout.

• Proficient in using native reports, including Search Query Performance and Brand Analytics.

• Strong proficiency in Google Sheets/Excel for analyzing TACoS, ACoS, contribution margins, and SKU-level unit economics.

• Willingness to accommodate limited travel requirements.

• Flexibility to work U.S. time zones regardless of location.

• Must have access to a computer, reliable internet connection, and a distraction-free work environment.

• Ability to work independently using ClickUp, Slack, Dropbox, and Google Workspace.

• Must have legal authorization to work for any U.S. employer without sponsorship.

• Employer is unable to sponsor or take over sponsorship of employment visas.

• Operator-first, execution-focused mindset with a ratio of 70% operator to 30% strategist.

• Capable of navigating platform updates, stranded inventory issues, and Seller Support escalations.

🏝️ Benefits

• 15 days of PTO plus 10 paid U.S. holidays each year.

• Comprehensive healthcare, dental, and vision plans.

• 401(k) with an industry-leading company match.

• Exclusive employee discounts on products.

• Opportunity for remote work.

• Environment that promotes professional growth and continuous improvement.

• Limited travel may be necessary.