Marketing Operations Project Lead

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Oversee marketing requests from both US and international markets, managing the process from intake to delivery while establishing timelines, resources, milestones, and clear ownership.

• Act as a primary user and owner of the Customer Solutions Workfront instance, ensuring consistent usage and effective workflow management.

• Keep project information updated in Workfront, facilitate request routing, and ensure project records are accurate and up-to-date.

• Support Marketing Team members with project setup, documentation, timelines, and workflow inquiries.

• Develop and maintain templates, guides, reviewer matrices, and standard operating procedures for workflows within Customer Solutions Workfront.

• Identify workflow inefficiencies, gaps, and obstacles, implementing solutions to enhance speed, collaboration, and execution.

• Organize marketing assets within digital asset management systems efficiently.

• Set up and sustain Highspot integration from the digital asset management system for Customer Solutions marketing assets.

• Create KPI reports and dashboards to track workload, project status, and operational performance.

• Collaborate with Marketing, Corporate Workfront Marketing Operations, Corporate Regulatory and Legal, Customer Solutions Legal, and other business unit partners.

• Develop training materials and resources that foster effective utilization of the Workfront Customer Solutions instance.

• Ensure that appropriate review processes, documentation, and governance are integrated into marketing workflows.

⛳️ Requirements

• Bachelor’s degree.

• A minimum of 4 years of professional experience.

• Proven experience with workflow or project management platforms, particularly Workfront.

• Proficient in Microsoft Excel, Word, and PowerPoint.

• Exceptional organizational, project management, presentation, and stakeholder communication skills.

• Capability to manage multiple priorities and drive work across cross-functional teams.

• Ability to influence stakeholders and progress work without direct organizational authority.

• Familiarity with complex, cross-divisional procedures and policies.

• Strong analytical abilities with experience in utilizing operational metrics to pinpoint improvement opportunities.

• Preferred: At least 2 years of experience in project management, marketing operations, or content management.

• Preferred: PMP certification.

• Preferred: Experience in the medical device industry.

🏝️ Benefits

• Flexibility to work remotely.

• Travel requirement: 10%.