Marketing Communications Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and enhance Phrase's corporate presence on social media platforms including LinkedIn, YouTube, Instagram, and Facebook.

• Assess new platforms such as Reddit, Threads, and TikTok, providing recommendations for future investments.

• Develop and manage the social content calendar.

• Increase engagement in the employee advocacy program.

• Oversee the Academic Program, including onboarding partners, managing licenses, and handling communications.

• Cultivate relationships with academic partners to boost Phrase's visibility within their networks.

• Supervise Phrase's representation on review platforms and awards programs.

• Assist in the planning and execution of webinars, covering logistics, speaker preparation, and promotional activities.

• Ensure the website content, driven by communications, is up-to-date, including news, editorials, customer proof, and event pages.

• Oversee the distribution of the "In Other Words" podcast and manage customer and prospect newsletters via HubSpot.

• Track performance across social media, webinars, reviews, and newsletters, optimizing content and distribution strategies.

• Leverage AI tools for research, content creation, repurposing, analysis, and reporting, while identifying opportunities for automation.

⛳️ Requirements

• A minimum of 5 years of experience in global marketing communications, corporate communications, or a similar field.

• Ideally, prior experience in an international B2B context.

• Proven success in delivering communication programs and managing social media for international audiences.

• Experience in building and nurturing professional communities on LinkedIn.

• An analytical mindset with experience in utilizing performance data to refine communication programs.

• Exceptional written and verbal communication skills in native-level English.

• Strong project management and organizational capabilities.

• Experience in the SaaS, enterprise technology, or similar B2B technology sectors (preferred).

• Bachelor's degree in Marketing, Communications, or a related field, or equivalent professional experience.

• Familiarity with emerging AI search and discovery practices (preferred).

• Experience with HubSpot or similar marketing automation platforms.

• Proficiency with social media management and analytics tools.

• Experience using Canva or comparable content creation software.

• Familiarity with content management systems, preferably WordPress.

• Experience with generative AI tools for communications and content creation.

• Familiarity with Figma or similar tools (preferred).

• Experience with webinar and virtual event platforms like Zoom (preferred).

• Proficiency in video editing software such as Descript (preferred).

• Familiarity with online review platforms such as G2 (preferred).

🏝️ Benefits

• Gain experience in a successful and expanding global SaaS organization.

• Work within an international team spread across Europe, APAC, and the Americas.

• Enjoy an agile work environment that fosters smart risk-taking.

• Be part of a culture that emphasizes trust, support, loyalty, open feedback, and diversity.

• Receive support for professional development and personal career aspirations.

• Benefit from 4 extra company holidays each year.

• Enjoy a Christmas break without tapping into vacation days.

• Take a day off for your birthday.

• Participate in 2 giveback days dedicated to volunteering or charitable activities.

• Experience a comprehensive and professional onboarding process.

• Access to an Enterprise Claude License.

• Enjoy additional local benefits based on the hiring entity.