Market Manager

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Oversee and expand a portfolio of hotels, with a focus on automation, self-service, and digital engagement.

• Manage the integration of newly acquired hotels into the HBX ecosystem.

• Utilize digital tools and the Digital Agenda to enhance hotel interactions and optimize efficiency.

• Implement weekly opportunities through the Activity Planner and monthly financial tracker to enhance contracting conditions and increase revenue.

• Employ Salesforce, Tableau, Workday, Vonage, JIRA, and TeamViewer for task management and performance tracking.

• Use consultative selling techniques to uncover growth opportunities and improve partner engagement.

• Work collaboratively with Acquisition and Onboarding teams to facilitate the growth of new hotels.

• Serve as a subject matter expert and trainer for specific tools or initiatives.

• Assist in team development and troubleshooting.

⛳️ Requirements

• Minimum of 3 years’ experience managing commercial accounts within the travel or hospitality sector.

• At least 1 year of prior experience in Operations, Sourcing, Sales, Marketing, or a related field.

• Proven experience in building and maintaining strong relationships with both internal teams and external partners.

• Capability to handle multiple business priorities and complex situations with strategic thinking and calmness.

• Experience working in a fast-paced and dynamic environment.

• Proficiency in English and Portuguese; knowledge of additional languages is advantageous.

• Intermediate proficiency in MS Office.

• Strong skills in MS Office, particularly Outlook and Teams.

• Familiarity with Salesforce, Tableau, and Workday is highly desirable.

• Experience with Salesforce and MaxiRoom is highly valuable.

• Excellent interpersonal and communication skills.

• Ability to influence and negotiate effectively.

• Competence in interpreting data and performance metrics.

• Strong time management and multitasking skills.

• Comfort with adopting new digital tools and platforms.

• Creative problem-solving abilities, adaptability, and a drive for innovation.

• Proven track record of delivering results through structured planning and execution.

🏝️ Benefits

• Competitive benefits package.

• A vibrant, innovative, and multicultural work environment.

• Opportunity to establish strong and lasting business relationships and friendships globally.

• Career development opportunities either locally or within HBX Group’s global locations.