Market Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of the overall performance of the designated market, encompassing loan growth, deposit growth, non-interest fee income, profitability, client acquisition, relationship expansion, and market-level objectives.

• Create and implement an annual market business plan that outlines growth priorities, target client segments, business development actions, pipeline expectations, and strategic initiatives.

• Set individual and team performance expectations that align with regional and Bank-wide goals.

• Track market outcomes, business development efforts, pipeline quality, calling activities, and key performance metrics.

• Lead and nurture Relationship Managers while remaining actively involved in client acquisition and market development.

• Recognize market trends, competitive dynamics, and new business opportunities, providing insights to regional leadership.

• Collaborate with senior leadership and cross-functional teams to advance Bank initiatives and strategic objectives.

• Ensure adherence to credit standards, lending policies, operating procedures, regulatory obligations, Bank policies, and relevant laws.

• Maintain knowledge of Bank products and services while coordinating with internal departments to deliver banking solutions.

• Identify, attract, onboard, and cultivate Relationship Managers and future market leaders.

• Conduct reviews of pipeline, calling activities, performance, and evaluations; offer feedback, mentorship, and practical assistance.

• Encourage collaboration with Treasury Management, Credit, Loan Operations, Client Services, and other Bank partners.

• Generate new business through outbound calls, networking, referrals, Centers of Influence, community involvement, and prospect meetings.

• Prospect, source, structure, propose, negotiate, and finalize commercial banking opportunities.

• Lead the relationship strategy for prospects and clients, with a focus on profitable growth, retention, and expansion of banking relationships.

• Collect and submit business and financial information for underwriting, pricing, and credit decision-making.

• Evaluate preliminary borrower creditworthiness and recommend credit transactions that align with risk appetite.

• Develop and deliver proposals and presentations that align client needs with Bank solutions.

• Strengthen client relationships through cross-selling and coordination with internal product partners.

• Build networks of business owners, referral sources, industry professionals, and Centers of Influence.

• Stay informed about local market conditions, competitor offerings, economic trends, and regulatory changes.

• Maintain an active individual pipeline and oversee the market pipeline using the Bank's CRM and designated systems.

• Review pipeline activity, opportunity quality, revenue potential, and progress towards goals.

• Ensure purposeful and coordinated calling activities that align with growth opportunities.

• Represent the Bank at client meetings, community events, industry organizations, conferences, corporate events, and business development activities.

• Complete administrative tasks and fulfill required Bank Compliance Training.

• Address internal and external inquiries via email, phone, or messaging platforms.

• Promote a respectful and inclusive workplace while supporting EEO, confidentiality, data privacy, and AML/CFT responsibilities.

• Perform duties in an office or home office setting.

• Travel up to 50%, including visits to client locations, sales presentations, conferences, corporate events, and training sessions.

⛳️ Requirements

• A bachelor's degree from an accredited college or university in Business, Finance, or a related field is preferred.

• At least 10 years of experience in commercial banking, commercial lending, relationship management, business development, or leadership.

• Previous experience in leadership, coaching, or team management is preferred.

• Proven track record of generating new commercial banking relationships and meeting production targets.

• Demonstrated success in leading teams, driving accountability, and achieving market-level performance goals.

• Proven ability to identify, recruit, onboard, and develop high-performing commercial banking talent.

• Strong understanding of commercial credit, underwriting, loan structuring, pricing, deposits, treasury management, and business banking products and services.

• Proven capability to build and maintain relationships with business owners, Centers of Influence, referral partners, and community leaders.

• Ability to set performance standards, analyze results, identify gaps, and implement corrective action plans.

• Strong skills in leadership, coaching, communication, negotiation, and conflict resolution.

• Ability to balance team leadership responsibilities with direct business development efforts.

• Ability to influence change, build consensus, and foster collaboration across departments.

• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a dynamic environment.

• Strong teamwork and relationship skills, enabling leadership in collaborative efforts, fostering alignment, and driving results.

• Ability to take initiative and create impactful changes within the Bank through consensus-building, negotiation, and conflict resolution.

• Commitment to continuous learning and professional development for oneself and team members to remain current with industry standards and best practices.

• Demonstrated ability to maintain authenticity and integrity in all professional interactions, ensuring trust and credibility with team members, customers, and direct reports.

• Willingness to undertake special projects and perform additional duties as assigned.

• A current driver's license and a vehicle with appropriate insurance coverage if required to drive while fulfilling assigned duties and responsibilities.

🏝️ Benefits

• Employee ownership through our ESOP program.

• A collaborative, close-knit culture.

• Opportunities to engage in community and networking events.

• Medical, dental, and vision insurance coverage.

• Life insurance.

• Paid vacation time.

• 401(k) retirement plan.

• Training and development opportunities.

• Tuition reimbursement.

• Employee Assistance Program.

• Internal job postings and referral program.