Market Manager

This is a fully remote position, open to applicants in Missouri, +1 more state.

📋 Description

• Ensure the health and growth of Airbnb Hotels supply in the southern Midwest region.

• Manage Hotels and optimize setups utilizing discounts, availability, and additional strategies.

• Strengthen Airbnb's market presence through collaboration with various teams and leveraging local-market expertise.

• Oversee the success of hotels on HotelTonight and Airbnb platforms.

• Develop strategies for tiering and account management.

• Convert hotel leads and cultivate relationships with strategic partners and internal stakeholders.

• Create and refine scalable, localized supply management strategies for both established and emerging markets.

• Build, manage, and enhance partner relationships within the territory to exceed quarterly sales targets.

• Conduct optimization calls and business reviews with partners, providing in-person support as necessary.

• Manage and optimize the extensive network of thousands of hotels in the region.

• Educate clients on product updates and communicate product and public policy feedback to internal teams.

• Utilize data to identify and pursue strategic growth opportunities and allocate resources effectively.

• Develop and execute unique engagement projects.

• Collaborate cross-functionally with product, communications, public policy, legal, tax, and customer support teams.

• Analyze local market trends for both internal and external stakeholders.

• Support the technical aspects of software partnerships.

• Represent Airbnb in external hotel meetings and at industry conferences.

⛳️ Requirements

• 6+ years of experience in new sales, account management, and partner support.

• 2+ years of experience in the tech or travel industry is advantageous.

• Proven success in effectively managing a portfolio of business.

• Strong quantitative skills with the ability to interpret and apply data efficiently.

• Capability to operate at both strategic and tactical levels while executing in ambiguous environments.

• Demonstrated experience in cross-functional collaboration.

• Excellent communication and presentation abilities.

• Proficient in client communication via phone, email, and face-to-face interactions.

• Charismatic self-starter who is resourceful and independent.

• Strong time management and prioritization capabilities.

• Highly skilled in CRM software, particularly in leads, opportunities, and other core functionalities.

• Experience with Salesforce is a plus.

• Must be based in Charleston or Myrtle Beach, SC.

• Willingness to travel regularly to the assigned territory, typically once every 4 to 6 weeks.

• A passion for Airbnb, travel, and the sharing economy.

• Being an Airbnb host is an added advantage.

🏝️ Benefits

• Bonus eligibility.

• Equity eligibility.

• Comprehensive benefits package.

• Employee Travel Credits.

• Reasonable accommodations available throughout the recruitment process for applicants with disabilities.