Market Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Ensure the growth and well-being of Airbnb's hotel supply in Italy.

• Manage hotels by optimizing their configurations through discounts, availability, and various other strategies.

• Boost Airbnb's market presence in the specified region by leveraging cross-team collaboration and local market insights.

• Oversee hotel performance on HotelTonight and Airbnb platforms.

• Formulate tiering and account management strategies.

• Convert hotel leads and nurture relationships with strategic partners and internal stakeholders.

• Create and enhance scalable, localized supply management strategies for both established and emerging markets.

• Build, oversee, and expand partner relationships within the region to exceed quarterly hotel sales objectives.

• Conduct optimization calls and business reviews with partners, providing in-person support when necessary.

• Manage and optimize the extensive portfolio of thousands of hotels.

• Educate clients on product updates and communicate product and public policy feedback to internal teams.

• Utilize data to pinpoint strategic growth opportunities and allocate resources effectively.

• Develop and execute engagement projects.

• Collaborate cross-functionally with product, communications, public policy, legal, tax, and customer support teams.

• Analyze local market trends for both internal and external stakeholders.

• Understand the technical aspects of software partnerships and provide support to hosts and guests.

• Represent Airbnb at hotel meetings and industry conferences.

⛳️ Requirements

• Minimum of 6 years of experience in new sales, account management, and partner support.

• At least 2 years of experience in the tech or travel industry is advantageous.

• Demonstrated success in managing a portfolio of business.

• Strong quantitative skills with the ability to interpret and apply data effectively.

• Capability to operate at both strategic and tactical levels and execute in uncertain environments.

• Proven experience working cross-functionally.

• Exceptional communication and presentation abilities.

• Strong ability to communicate effectively with clients through phone, email, and face-to-face interactions.

• Charismatic self-starter; resourceful and self-sufficient.

• Excellent time management and prioritization skills.

• Highly proficient in CRM software, including managing leads, opportunities, and core objects.

• Experience with Salesforce is a plus.

• Fluency in English and Italian is required; knowledge of additional European languages is a strong advantage.

• Based in Phoenix, Arizona, with a willingness to travel to the assigned territory regularly, typically once every 4 to 6 weeks.

• A passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity.

• Comprehensive benefits package.

• Employee travel credits.

• Reasonable accommodations throughout the recruitment process.