Market Implementation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the launch of new markets and Imaging Centers (IC) from the initiation stage through to go-live and initial stabilization.

• Take charge of implementation coordination for operational teams.

• Develop and uphold readiness checklists and go/no-go criteria.

• Act as the operational liaison between Implementation and launched teams.

• Monitor launch timelines, identify risks and obstacles, and escalate potential delays.

• Collaborate with Trainers, QA, and WFM to verify training, quality monitoring, and staffing strategies.

• Manage or assist with logistics on go-live day and resolve issues in real time.

• Keep track of launch status reporting for leadership oversight.

• Record lessons learned and aid in updating the playbook.

• Gain a comprehensive understanding of the implementation process and coordinate at least one launch from kickoff to stabilization.

• Report directly to the Implementation Manager.

⛳️ Requirements

• Proven experience in coordinating launches, projects, or rollouts from planning to go-live.

• Demonstrated ability to keep multiple tasks on track.

• Experience in creating or adhering to readiness checklists, project plans, or similar structured methodologies.

• Proficiency in project management tools such as Notion, Monday.com, or AI-driven applications.

• Confidence in serving as the main point of contact across multiple teams simultaneously.

• Ability to create straightforward and easily understandable training manuals and SOPs.

• Strong proactive communication skills and early risk identification.

• Detail-oriented and organized, with the capacity to act swiftly when launch timelines are tight.

• Regular use of AI for drafting, analysis, and research purposes.

• Capability to review AI outputs and utilize them responsibly with sensitive information.

• Specific examples of leveraging AI to significantly enhance speed and quality of work.

🏝️ Benefits

• Flexible options for remote or hybrid working arrangements.

• Allocated personal development budget.

• Comprehensive medical, vision, and dental insurance.

• Over 28 days of paid time off, including PTO and wellbeing days.

• Paid parental leave benefits.

• 401k retirement savings plan.

• Provision of all necessary equipment to optimize your work performance.

• Inclusive, people-first policies crafted by our team, for our team.

• Complimentary team lunches every Wednesday.

• Access to an on-site gym.

• Roof terrace for relaxation and socializing.

• On-site lunch options available.