Market Director – Strategic Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate top-line revenue for designated hotels

• Convert inbound electronic, email, and phone inquiries into confirmed business

• Qualify requests and align them with the suitable hotel

• Create proposals and contracts while following up on pending inquiries

• Capture additional revenue from meeting spaces, food and beverage, and extended-stay opportunities

• Prospect and cultivate new group, corporate negotiated, and catering business

• Expand existing accounts and secure business within hotel pipelines

• Manage key client relationships through virtual meetings, phone calls, and written correspondence

• Participate in RFP season, including submissions, rate negotiations, and account setup

• Support multiple hotels and provide coverage during sales vacancies, transitions, and new hotel openings

• Accurately record leads, accounts, activities, bookings, group pickup, and loading in sales, brand, and PMS systems

• Ensure seamless handoffs from contracts to hotel teams and collaborate with operations to service accounts

• Provide weekly updates to the Director of Enterprise Strategic Growth, hotel GMs, and Area Regional or Area DOS

• Attend revenue strategy calls and scheduled weekly one-on-one meetings

⛳️ Requirements

• Bachelor's degree in Hospitality, Business, or a related field preferred, or equivalent experience

• 2+ years of hotel sales experience, preferably as a Director of Sales or Sales Manager

• Proven track record of converting inbound leads and generating new business

• Multi-property or area sales experience is preferred

• Experience with multiple brands and CRM systems is preferred

• Familiarity with Delphi, Salesforce, Cvent, MeetingBroker, Kalibri, ZoomInfo, and brand sales tools is preferred

• Ability to respond to all leads within 6 business hours

• Willingness to travel as necessary for hotel assignments, new openings, and client meetings

• Strong skills in inbound lead conversion and speed to market

• Proactive prospecting and account development abilities

• Excellent organizational skills across multiple hotels, brands, and systems

• Attention to detail and accuracy in CRM management

• Clear and professional written and verbal communication skills

• Strong negotiation and closing abilities

• Self-management skills and the ability to work independently

🏝️ Benefits

• Flexible work arrangement

• Travel as necessary for hotel assignments, new openings, and client meetings

• Training on additional brands and systems