Manager, Workforce Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily coverage for essential programs by analyzing reports and the scheduling platform, and implement actions to address any gaps.

• Ensure prompt resolution of tasks related to clinician scheduling, onboarding, and other workforce management requirements.

• Facilitate weekly team meetings and individual 1:1 sessions with direct reports, while tracking the performance of each team member.

• Administer and report on clinician incentive programs.

• Lead the communication of crucial updates through email or Slack.

• Organize staffing schedules and manage projects related to clinician communications and operational announcements.

• Address escalated workforce management challenges.

• Collaborate with clinical teams and other departments to meet staffing and coverage demands.

• Execute additional tasks as assigned.

⛳️ Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related discipline.

• A minimum of 3 years of experience in workforce management, operations, or a comparable position.

• Excellent communication, leadership, and organizational abilities.

• Proficiency in telehealth platforms, workforce management systems, and Looker.

🏝️ Benefits

• Medical, Dental, and Vision (with company contribution)

• Paid Time Off

• 401k