Manager, Underwriting Mid-market

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and oversee the regional Workers’ Compensation underwriting operations to achieve profitable growth, retention, and production targets.

• Manage underwriting strategy, portfolio management, pricing discipline, and risk selection within the assigned territory.

• Drive the generation of profitable new business while ensuring renewal retention and underwriting profitability.

• Evaluate Workers’ Compensation exposures, which includes payroll, class codes, loss runs, experience modification factors, return-to-work programs, and industry risk characteristics.

• Ensure adherence to company guidelines, delegated authority standards, state regulations, NCCI, and relevant independent state bureaus.

• Formulate and implement regional business plans in collaboration with executive leadership and distribution teams.

• Mentor and develop underwriting talent through coaching, technical training, referral guidance, and performance management.

• Act as the senior underwriting referral authority for complex or large Workers’ Compensation accounts.

• Establish and maintain relationships with retail agents, wholesale brokers, program administrators, and strategic distribution partners.

• Travel throughout the region for agency meetings, stewardship reviews, underwriting audits, business development initiatives, and industry events.

• Collaborate with claims, actuarial, finance, product, compliance, and operations teams.

• Monitor underwriting results, submission flow, pricing trends, loss ratios, renewal retention, and agency performance metrics.

• Identify market trends, competitive intelligence, and strategic growth opportunities.

• Support workflow optimization, underwriting automation, analytics, AI-enabled underwriting tools, and operational scalability.

• Ensure timely and professional service standards.

• Participate in strategic planning for regional growth, staffing, underwriting appetite, product expansion, and operational infrastructure.

• Perform other leadership and underwriting-related duties as assigned.

⛳️ Requirements

• Minimum of 7 years of experience in Workers’ Compensation underwriting.

• Previous leadership experience managing underwriting teams, territories, or regional operations within Workers’ Compensation.

• Strong technical understanding of NCCI and state bureau regulations.

• Proficient in experience modification analysis.

• Skilled in payroll and class code review.

• Experienced in loss trend evaluation.

• Knowledgeable about medical and indemnity cost drivers.

• Familiar with large deductible and loss-sensitive structures.

• Multi-state Workers’ Compensation underwriting experience is preferred.

• Proven history of building and managing profitable Workers’ Compensation books of business.

• Strong relationship management skills with brokers, agencies, and distribution partners.

• Ability to analyze underwriting, actuarial, claims, and operational data.

• Bachelor’s degree or equivalent professional experience required.

• Willingness to travel up to 30% within the assigned region and to corporate offices as necessary.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Bonus pay.

• Comprehensive medical, dental, and vision insurance.

• 401(k) plan with company match contribution.

• Paid time off.

• 11 company paid holidays.

• Employee Ownership Program.

• Professional development opportunities.

• Owner Referral Program.

• Work from home reimbursement for remote/hybrid roles.

• Canary emergency financial assistance program.

• Life/AD&D Insurance.

• Confidential Employee Assistance Program.

• Health Savings Account with company contribution.

• Short-term disability.

• Voluntary supplemental accident, critical illness, and hospital insurance.

• Employee discounts.

• Addition Wealth Financial Wellness Program.

• Various Time Off Programs.