Manager, Transaction Management

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification until settlement.

• Lead, train, and manage the performance of Transaction Coordinators / Settlement Processors.

• Develop, monitor, and manage key performance indicators (KPIs) for team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and update policies and procedures, including video and written training materials.

• Ensure compliance with established policies and procedures.

• Personally handle a portfolio of transactions while reviewing the team's work for accuracy and adherence to timelines.

• Evaluate contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Request financing for new acquisitions and liaise with lenders.

• Oversee construction loan draw requests in collaboration with the Construction team.

• Manage property listings, which includes professional photography and virtual staging.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Maintain precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex transaction challenges involving title defects, surveys, utilities, seller obstacles, and other complications.

• Collaborate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion efforts, foster title company relationships, and engage with third-party brokers.

• Uphold excellent customer service for buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions effectively.

• Highly assertive with a strong ability to hold both internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mindset.

• Capability to independently resolve intricate real estate transaction issues.

• Customer-centric approach.

• Bachelor’s degree is mandatory.

• Proficiency in Microsoft Office and CRM systems is required.

• Ability to excel in a fast-paced environment.

• Flexibility to work evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment that balances hard work with enjoyment.