Manager, Transaction Management

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators and Settlement Processors.

• Create, monitor, and manage Key Performance Indicators (KPIs) for all team members.

• Recruit, oversee, train, and guide Transaction Coordinators.

• Develop and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while reviewing the work of the team for accuracy and adherence to timelines.

• Assess contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Request financing for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests alongside the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep accurate records in the CRM for all transactions.

• Address transaction issues with title companies, lenders, and other involved parties.

• Solve complex transaction challenges related to title defects, surveys, utilities, seller issues, and other complications.

• Coordinate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Support market expansion efforts, title company relationships, and third-party broker interactions.

• Maintain a high level of customer service for buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in overseeing high-volume acquisitions and dispositions.

• Highly assertive with the ability to hold internal teams and external partners accountable.

• Strong work ethic and a mindset of ownership.

• Capability to independently resolve complex real estate transaction challenges.

• Customer-centric mindset.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may include evenings and weekends as required.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary.

• Excellent benefits package.

• Casual dress code.

• Team-building events.

• A work hard/play hard culture.