Manager, Transaction Management

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators / Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, guide, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including producing video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a transaction portfolio while ensuring team accuracy and adherence to timelines.

• Examine contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Request financing for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in partnership with the Construction team.

• Supervise property listings, which includes professional photography and virtual staging.

• Ensure quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex transaction challenges involving title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion efforts, including relationships with title companies and third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions effectively.

• Assertive and comfortable holding both internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mentality.

• Capability to independently resolve intricate real estate transaction challenges.

• Customer-centric approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work arrangement.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work culture that emphasizes both hard work and enjoyment.