Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification through to settlement.

• Supervise, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage key performance indicators (KPIs) for team members.

• Recruit, oversee, train, and mentor Transaction Coordinators.

• Develop and revise policies and procedures, including both video and written training materials.

• Personally manage a portfolio of transactions while reviewing the accuracy and timelines of team outputs.

• Examine contracts, addenda, and HUD/Closing Disclosure statements.

• Request loans for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Ensure listings are accurate and complete across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Address transaction issues with title companies, lenders, and other involved parties.

• Resolve complex transaction challenges related to title defects, surveys, utilities, seller issues, and other obstacles.

• Coordinate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Assist in market expansion efforts, building title company relationships, and engaging with third-party brokers.

• Uphold excellent customer service for buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience managing high-volume acquisitions and dispositions.

• Highly assertive and comfortable with holding internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently address complex real estate transaction issues.

• Customer-focused approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work.

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• A culture that promotes a work hard/play hard environment.