Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from contract ratification to settlement.

• Supervise, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage Key Performance Indicators (KPIs) for team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Develop and revise policies and procedures, including creating video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while reviewing team outputs for precision and timelines.

• Examine contracts, addenda, and HUD/Closing Disclosure statements for accuracy.

• Request financing for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Oversee property listings, ensuring professional photography and virtual staging are utilized.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Act as the escalation point for transaction-related issues involving title companies, lenders, and other stakeholders.

• Resolve complex transaction challenges, including title defects, surveys, utilities, seller issues, and other complications.

• Coordinate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Assist with market expansion initiatives, title company relationships, and engagements with third-party brokers.

• Uphold customer service excellence for buyers, sellers, and partners.

• Support hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with a comfort in holding internal teams and external partners accountable.

• Strong work ethic with an ownership mindset.

• Capability to independently resolve intricate real estate transaction challenges.

• Customer-focused approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Competitive salary.

• Excellent benefits package.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.

• Fully remote work opportunity.