Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage KPIs for all team members.

• Recruit, guide, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including written and video training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring team accuracy and adherence to timelines.

• Examine contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Request loans for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in conjunction with the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep accurate CRM records for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex transaction challenges involving title defects, surveys, utilities, seller difficulties, and other issues.

• Collaborate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Support market expansion, relationship building with title companies, and coordination with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Aid in the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Assertive and comfortable in holding both internal teams and external partners accountable.

• Strong work ethic coupled with an ownership mentality.

• Capable of independently resolving complex real estate transaction challenges.

• Customer-oriented mindset.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability may be required during evenings and weekends as necessary.

🏝️ Benefits

• Competitive salary.

• Excellent benefits.

• Casual dress code.

• Team-building events.

• Dynamic work environment that embraces a work hard/play hard culture.

• Fully remote work opportunity.