Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification until settlement.

• Lead, train, and manage the performance of Transaction Coordinators / Settlement Processors.

• Establish, monitor, and manage Key Performance Indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and update policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while reviewing team outputs for accuracy and timelines.

• Examine contracts, addenda, and HUD / Closing Disclosure statements for precision.

• Initiate loan requests for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Oversee property listings, ensuring professional photography and virtual staging are utilized.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise CRM records for all transactions.

• Act as a point of escalation for transaction-related issues and escalate concerns with title companies, lenders, and other involved parties.

• Tackle complex issues related to title defects, surveys, utilities, seller challenges, and other complications.

• Coordinate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Assist with market expansion, foster relationships with title companies, and collaborate with third-party brokers.

• Maintain excellent customer service for buyers, sellers, and partners.

• Support in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive and capable of holding both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Ability to independently resolve complex issues in real estate transactions.

• Customer-focused approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Capacity to thrive in a fast-paced environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive compensation.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.