Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Lead, train, and manage the performance of Transaction Coordinators / Settlement Processors.

• Set, monitor, and manage team Key Performance Indicators (KPIs).

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Create and revise policies and procedures, including producing video and written training materials.

• Ensure compliance with established policies and procedures.

• Personally handle a portfolio of transactions while reviewing team outputs for accuracy and timelines.

• Review contracts, addenda, and HUD / Closing Disclosure statements.

• Request financing for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Oversee property listings, including coordinating professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings on MLS and other platforms.

• Maintain precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues with title companies, lenders, and other stakeholders.

• Address complex transaction challenges related to title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams for seamless transitions and timely closings.

• Contribute to market expansion efforts, including building relationships with title companies and third-party brokers.

• Ensure excellent customer service for buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

• Operate effectively in a fast-paced environment, including evenings and weekends as required.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions.

• Highly assertive with a comfort level in holding both internal teams and external partners accountable.

• Strong work ethic and a proactive ownership mindset.

• Capability to independently resolve complex issues in real estate transactions.

• Customer-centric approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Availability may include evenings and weekends as necessary.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment with a work hard/play hard ethos.

• Fully remote working arrangement.