Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from contract approval through to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators and Settlement Processors.

• Set, monitor, and manage key performance indicators (KPIs) for team members.

• Recruit, supervise, train, and guide Transaction Coordinators.

• Create and revise policies and procedures, including video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring team output is accurate and timely.

• Assess contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Initiate loan requests for new acquisitions and collaborate with lenders.

• Oversee construction loan draw requests in conjunction with the Construction team.

• Manage property listings, including professional photography and virtual staging.

• Guarantee the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep accurate records in the company CRM for all transactions.

• Address transaction issues with title companies, lenders, and other stakeholders.

• Resolve intricate transaction challenges related to title defects, surveys, utilities, seller issues, and other complications.

• Coordinate with Sales and Construction teams for seamless transitions and timely closings.

• Assist with market expansion efforts, title company partnerships, and engagements with third-party brokers.

• Maintain high levels of customer service for buyers, sellers, and partners.

• Help recruit and manage third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high volumes of acquisitions and dispositions effectively.

• Highly assertive, comfortable holding both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capable of independently resolving complex real estate transaction issues.

• Customer-oriented mindset.

• Bachelor's degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to succeed in a fast-paced environment.

• Availability may include evenings and weekends when necessary.

🏝️ Benefits

• Competitive salary.

• Excellent benefits package.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.

• Fully remote work options.