Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Supervise, train, manage performance, hire, and mentor Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage team Key Performance Indicators (KPIs).

• Create and update policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally manage a portfolio of transactions and review team outputs for accuracy and timing.

• Review contracts, addenda, and HUD/Closing Disclosure statements.

• Request loans for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests alongside the Construction team.

• Oversee property listings, professional photography, and virtual staging efforts.

• Ensure the quality and accuracy of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Escalate and resolve transaction issues involving title companies, lenders, title defects, surveys, utilities, seller challenges, and other complications.

• Collaborate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Assist with market expansion, maintaining title company relationships, and working with third-party brokers.

• Provide exceptional customer service to buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• A minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with a comfort level in holding both internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capable of independently resolving complex real estate transaction issues.

• Customer-oriented mindset.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability to work evenings and weekends as necessary.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work hard/play hard environment.

• Fully remote work setup.