Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Direct, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage key performance indicators (KPIs) for the team.

• Recruit, guide, train, and mentor Transaction Coordinators.

• Develop and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally oversee a transaction portfolio while reviewing team outputs for accuracy and adherence to timelines.

• Evaluate contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Request financing for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Supervise property listings, including professional photography and virtual staging.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Address transaction issues with title companies, lenders, and other stakeholders.

• Resolve intricate issues related to title defects, surveys, utilities, seller challenges, and other complications.

• Coordinate with Sales and Construction teams to ensure seamless transitions and timely closings.

• Support market expansion, cultivate title company relationships, and collaborate with third-party brokers.

• Uphold customer service excellence for buyers, sellers, and partners.

• Assist in hiring and managing third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of experience in people management within settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience managing high-volume acquisitions and dispositions.

• Highly assertive with the ability to hold both internal teams and external partners accountable.

• Strong work ethic along with an ownership mentality.

• Capable of independently resolving complex real estate transaction challenges.

• Customer-oriented approach.

• Bachelor’s degree is required.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced environment.

• Availability for evenings and weekends as required.

🏝️ Benefits

• Fully remote work opportunity.

• Competitive compensation package.

• Comprehensive benefits.

• Casual dress code.

• Team-building events.

• Work hard/play hard culture.