Manager, Transaction Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee acquisition and disposition transactions from the ratification of contracts through to settlement.

• Lead, train, and manage the performance of Transaction Coordinators and Settlement Processors.

• Create, monitor, and manage Key Performance Indicators (KPIs) for all team members.

• Recruit, supervise, train, and mentor Transaction Coordinators.

• Develop and revise policies and procedures, including both video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring teamwork is accurate and timely.

• Examine contracts, addenda, and HUD/Closing Disclosure statements for precision.

• Request financing for new acquisitions and liaise with lenders.

• Manage construction loan draw requests in collaboration with the Construction team.

• Oversee property listings, including professional photography and virtual staging efforts.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Maintain precise CRM records for all transactions.

• Act as an escalation point for transaction-related issues involving title companies, lenders, and other stakeholders.

• Address complex transaction challenges related to title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams to ensure smooth transitions and timely closings.

• Support market expansion efforts, including establishing and managing relationships with title companies and third-party brokers.

• Provide excellent customer service to buyers, sellers, and partners.

• Assist with the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated experience in managing high-volume acquisitions and dispositions.

• Highly assertive with the ability to hold internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently resolve complex real estate transaction challenges.

• Customer-focused approach.

• Bachelor’s degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Availability may include evenings and weekends as required.

🏝️ Benefits

• Competitive compensation.

• Comprehensive benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work environment that promotes hard work and play.

• Fully remote working arrangement.