Manager, Transaction Management

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee acquisition and disposition transactions from the point of contract ratification to settlement.

• Manage, train, and evaluate the performance of Transaction Coordinators and Settlement Processors.

• Establish, monitor, and manage key performance indicators (KPIs) for all team members.

• Recruit, supervise, train, and guide Transaction Coordinators.

• Create and revise policies and procedures, including developing video and written training materials.

• Ensure adherence to established policies and procedures.

• Personally handle a portfolio of transactions while ensuring team collaboration is accurate and timely.

• Review contracts, addenda, and HUD/Closing Disclosure statements for correctness.

• Initiate loan requests for new acquisitions and collaborate with lenders.

• Manage construction loan draw requests in conjunction with the Construction team.

• Oversee property listings, including professional photography and virtual staging processes.

• Ensure the quality, accuracy, and completeness of listings across MLS and other platforms.

• Keep precise records in the company CRM for all transactions.

• Act as the escalation point for transaction-related issues involving title companies, lenders, and other stakeholders.

• Address complex transaction challenges, including title defects, surveys, utilities, seller issues, and other complications.

• Collaborate with Sales and Construction teams for seamless transitions and timely closings.

• Assist in market expansion by sourcing and managing relationships with title companies and third-party brokers.

• Maintain exceptional customer service for buyers, sellers, and partners.

• Support the hiring and management of third-party property managers for the rental portfolio.

⛳️ Requirements

• Minimum of 2 years of people management experience in settlement, title, or transaction management.

• At least 5 years of experience in real estate transactions.

• Demonstrated ability to manage high-volume acquisitions and dispositions effectively.

• Highly assertive with the ability to hold internal teams and external partners accountable.

• Strong work ethic and a sense of ownership.

• Capability to independently resolve complex issues related to real estate transactions.

• Customer-oriented mindset.

• Bachelor's degree is mandatory.

• Proficient in Microsoft Office and CRM systems.

• Ability to excel in a fast-paced work environment.

• Flexibility to work evenings and weekends as required.

🏝️ Benefits

• Fully remote work environment.

• Competitive salary.

• Excellent benefits package.

• Casual dress code.

• Team-building events.

• Dynamic work culture that balances hard work and enjoyment.